Shipping policy
Shipping Policy for Nitigo:
Thank you for choosing Nitigo! We are committed to providing you with a seamless shipping experience. Please review our shipping policy below for important information regarding your order.
**Free U.S. Shipping**
We offer Free U.S. Shipping using a variety of trusted carriers, including DHL, FedEx, USPS, and UPS, ensuring fast and reliable delivery of your products. Shipping times may vary depending on your location and the shipping option you choose.
For items shipping to Alaska, Puerto Rico, and Hawaii, please contact our customer service at support@mefirt.com.
*Delivery Restrictions
Unfortunately, we cannot deliver to the following areas:
- American Samoa
- Guam
- Marshall Islands
- Northern Mariana Islands
- Palau
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
*Tip: If you work full-time during business hours, consider providing your work address. Please include a business name with all business addresses.*
*Note: Delivery to PO Boxes is not available (although it can be used for billing addresses).*
**Processing Time**
To process your purchase, please allow 1-3 business hours. Certain orders may require additional time due to warehouse inventories. Within 72 hours, a member of our support staff will email you with any updates.
**Estimated Delivery Time**
Shipments to most locations typically arrive within 5 to 12 business days. For information on remote areas/islands or specific inquiries, please contact our support staff. Please note that these are estimated delivery times and are not guaranteed.
**Shipping Address**
Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or errors in delivery due to an incorrect or incomplete shipping address.
**Tracking Information**
Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the status of your shipment online.
**Customs and Duties**
International orders may be subject to customs and duties fees. These fees are the responsibility of the customer and are not included in the product or shipping price.
**Delivery Issues**
If you encounter any issues with your delivery, please contact our customer service team immediately. We will work with you to resolve any problems as quickly as possible.
**Shipping Restrictions**
We may be unable to ship to certain countries or regions due to legal restrictions or other factors. In such cases, we reserve the right to cancel and refund any orders that we are unable to fulfill due to shipping restrictions.
**Changes to Shipping Policy**
We may update our shipping policy from time to time without prior notice. Any changes will be posted on our website.
Thank you for choosing Nitigo! We appreciate your business and look forward to serving you. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team at support@mefirt.com.